At SAS Tours and Travels, we strive to provide our customers with exceptional travel experiences. We understand that plans can change, and we aim to offer flexibility where possible. Please review our cancellation policy to understand the options available to you.

1. General Cancellation Terms

• Notice Period: Cancellations must be made at least 7 days before the scheduled departure date to avoid any penalties.
• Refunds: Refunds will be processed based on the terms below. Please allow up to 3 Business days for the refund to reflect in your account.

2. Cancellation Fees

• More than 30 Days Before Departure: Full refund, less any non-refundable deposits or fees.
• 30 to 14 Days Before Departure: 50% of the total booking amount will be refunded.
• Less than 6 Days Before Departure: No refund will be issued.

3. Special Circumstances

• Non-Refundable Bookings: Certain bookings, such as promotional offers or discounted packages, may be non-refundable. This will be clearly stated at the time of booking.
• Changes in Itinerary: If changes in the itinerary are necessary due to unforeseen circumstances (e.g., weather, political unrest), we will offer an alternative solution or a partial refund based on the situation.

4. Third-Party Services

• Flights, Hotels, and Other Services: Cancellation policies for third-party services such as flights, hotels, and excursions are subject to the terms and conditions of the respective providers. We will assist in coordinating with these providers but cannot guarantee refunds outside of their policies.

5. Group Bookings

• Group Cancellations: For group bookings, the cancellation policy may differ based on the size of the group and the services booked. Specific terms will be provided at the time of booking.

6. How to Cancel

• Contact Us: To cancel a booking, please contact our customer service team via email at info@sastoursandtravels.com or call us at +917204751900.
• Cancellation Confirmation: You will receive a confirmation of your cancellation and any applicable refund within 3 business days.

7. Travel Insurance

• Recommendation: We highly recommend purchasing travel insurance to cover unforeseen events that may lead to cancellation. This can provide additional protection beyond our cancellation policy.

8. Changes to This Policy

• Policy Updates: SAS Tours and Travels reserves the right to update or modify this cancellation policy at any time. Any changes will be posted on our website, and customers will be notified as needed.